Complex IT

4.6★★★★★(7 reviews)

9 Meriam St, Lexington, MA 02420

Lexington, Massachusetts, United States

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Business facts

Estimated annual revenue~$160.2K
Estimated employees~2
Annual payroll (2020)~$40.1K
In business since2009
Based on reported payroll data

Area statistics (02420)

Population16,356
Median household income$221,458
Source: US Census ACS

About

Complex IT, founded in 2009, offers computer repairs (Macintosh and PC), installations, training, and consulting for residential and small business customers. The company prides itself on being a small business committed to providing friendly, trustworthy computer help, with a focus on personalized and local service. In addition to computer services, Complex IT also offers technology-related classes in a small, comfortable setting.

💳
Credit Cards
Cash, Yes
🅿️
Parking
Yes
Wheelchair Accessible
Parking, Yes
Categories: Computer Training School, Computer Repair Service, Computer Consultant.
ISIC Codes: 6202, 8522, 9511.

Market analysis

Earning below its category median in a growing category (Computer Training School).

EstimateCategory trend: 2024, +7.5%

Revenue trend (modeled)

~$142.9K2019
~$134.3K2020
~$154.0K2021
~$172.1K2022
~$156.3K2023
~$160.2K2024
Modeled from official industry statistics+2.3%/yr since 201980% confidence band: ±42%

Company profile

Legal formLimited liability company (LLC)
Incorporated2009 (MA)
Employees (reported band)13-17
Observed

Property

Lot size6,735 sq ft
Land use3401
ZoningCB
CountyMiddlesex
Parcel ownerXU TR KUN & YE TR ZHEN
Assessed value$169.0K
ObservedPublic assessor / cadastre record

Federal support (SBA)

EIDL advance grant (2020)$1.0K · 1 jobs reported
PPP loan (2020)$8.4K · 1 jobs reported · implies ~$40.1K annual payroll · $8.4K forgiven
ObservedSource: US SBA public records

Category context

BusinessesTotal revenueMeanMedianMedian ratingvs median
Computer Training School in Massachusetts133~$203.5M~$1.5M~$796.3K4.5★0.2×
Category revenue trend2024: +7.5%2023: +8.4%2022: +7.6%2021: +10.2%Modeled from business-level estimates
Chain pressure8 chains expanding in this category, led by National Personal Training Institute, A.D. Quality EMS Training, QCC at Assabet (+25 locations since 2016)

Revenue trajectory vs benchmarks (indexed, 2019 = 100)

Estimate

Immediate area (1 km)

BusinessesTotal revenueMeanMedianJobsEstimated wage billvs median
1 km area (all businesses)671~$1.3B~$1.9M~$748.1K3,426~$411.8M0.2×
Other service activities45~$47.7M~$1.1M203
Education27~$51.2M~$1.9M153
Information and communication3~$1.3M~$435.4K14

1 km area (all businesses): median from the 568 of 671 businesses with estimates

Estimate

Area conditions (02420)

Population16,356 ±860
Median household income$221,458 ±$21,173
Median home value$1,083,500
Bachelor's degree or higher0.8%
Unemployment rate0.0%
Source: US Census ACS
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